RA Messages for October 10, 2011


PHARMACY PROVIDERS, PLEASE NOTE!!!

If you are unsure about the coverage of a drug product, please contact the PBM help desk at 1-800-648-0790.

Please file adjustments for claims that may have been incorrectly paid. Only those products of the manufacturers which participate in the Federal Rebate Program will be covered by the Medicaid program. Participation may be verified in Appendix C, available at www.lamedicaid.com


ATTENTION PROVIDERS

Good News for Louisiana Medicaid Providers: We are pleased to announce that Louisiana Medicaid will begin posting standard remittance advices (RAs) on the website, www.lamedicaid.com, for provider access. Over the years, providers have made this request and we are happy to be able to comply with this request at this time. As we transition to posting RAs online, we will stop printing and mailing standard paper remittance advices to providers, billing agents, or other entities representing providers. RAs will be posted weekly on the secure side of the website. A new link, Weekly Remittance Advices, will be available for accessing these documents in PDF format. Providers that are not registered on our website must register in order to access the secure side. Once registered, providers may grant logon access to appropriate staff and/or any entity representing them. Individuals allowed to access these RAs will have the ability to download and save or print the documents for reconciling accounts.

A one (1) month grace period will occur from October 1, 2011, to November 1, 2011, during which RAs will be mailed and posted on the website. This will allow providers ample time to implement procedures for appropriate individuals to access this information online. Effective November 1, 2011, standard RAs will be available only online through the web site. Please visit our website for additional information.

NOTE: This transition does not impact the HIPAA 835 electronic RA procedures or process.


ATTENTION DURABLE MEDICAL EQUIPMENT (DME) PROVIDERS OF
COCHLEAR IMPLANT AND SUPPLIES

Please note the following DME HCPCS codes which are being discontinued on 10/31/2011, and the appropriate replacement codes which are to be submitted for prior authorization (PA) requests dated 11/01/2011 forward. The PA requirements and medical necessity criteria that were applicable for the discontinued codes apply for the replacement codes.

Discontinued codes                         Replacement codes
L8620                                             L8623
                                                      L8624

The payment amounts for the replacement codes are noted on the updated fee schedule which can be found on: www.lamedicaid.com.


ATTENTION HOSPITAL PROVIDERS

Effective with date of processing on or after November 1, 2011, claims processing will be changed to reflect the use of the new guidelines on Point of Origin (form locator 15) according to the National Uniform Billing Committee (NUBC). This was formally called Source of Admission. This change affects inpatient claims billed on the electronic 837I claims and the paper claims on the UB 04. 

Any questions should be directed to Provider Relations.


ATTENTION ALL PROVIDERS USING THE
ELECTRONIC CLAIMS STATUS INQUIRY (eCSI) WEB APPLICATION

Effective October 17, 2011, there will be several changes for the users of the LA Medicaid Electronic Claims Status Inquiry (eCSI) web application. These changes are the discontinuance of returning certain recipient demographic information (Date of Birth and Sex) and claims payment information (Payment Method and Medical Record Number) on the response screen and inclusion of a link to the HIPAA/LA MEDICAID ERROR CODE CROSSWALK report. The error code crosswalk report ties together the HIPAA Claim Adjustment Reason code, the HIPAA Claim Remark Code, and the LMMIS Proprietary Error Code. The Provider User Manual attached within the eCSI web application and located on lamedicaid.com, under the Forms/Files/User Manuals link, will be updated to reflect these changes.