PHARMACY PROVIDERS, PLEASE NOTE!!!

If you are unsure about the coverage of a drug product, please contact the PBM help desk at 1-800-648-0790.

Please file adjustments for claims that may have been incorrectly paid. Only those products of the manufacturers which participate in the Federal Rebate Program will be covered by the Medicaid program. Participation may be verified in Appendix C, available at http://www.lamedicaid.com


Should you have any questions regarding any of the following messages, please contact Gainwell Technologies at (800) 473-2783 or (225) 924-5040.


For information regarding the medication policy and/or criteria associated with this denial, providers may access the Louisiana Medicaid Preferred Drug List (PDL) / Non-Preferred Drug List at http://ldh.la.gov/assets/HealthyLa/Pharmacy/PDL.pdf.


Attention Durable Medical Equipment (DME) Providers

Louisiana Medicaid will implement system edits to ensure that the ordering and rendering providers for claim type 09 enroll in Louisiana Medicaid as individual practitioners and not as a group or clinic. A group or clinic must not be listed as the ordering or referring provider on claims or encounters. This includes, for example, ordering and referring provider types 70, 72, 79, 87, and 95.

Edit (047) will be educational for 30 days from the date of the pending informational bulletin. The edit will then be set to deny claims and encounters with a group or clinic NPI listed as the ordering or referring provider.

Each managed care organization (MCO) shall update its claims processing system to reflect this change within 30 calendar days of the published update.

For questions related to this information as it pertains to fee-for-service Medicaid claims processing, please contact Gainwell Technologies Provider Services at (800) 473-2783 or (225) 924-5040.

Questions regarding MCO claims should be directed to the appropriate MCO.