RA Messages for January 27, 2004


PHARMACY PROVIDERS, PLEASE NOTE!!!

IF YOU ARE UNSURE ABOUT THE COVERAGE OF A DRUG PRODUCT, PLEASE CONTACT THE PBM HELP DESK AT 1-800-648-0790.

PLEASE FILE ADJUSTMENTS FOR CLAIMS WHICH MAY HAVE BEEN INCORRECTLY PAID.


                     HOME AND COMMUNITY-BASED WAIVER SERVICES

FOR INFORMATION ABOUT HOME AND COMMUNITY-BASED WAIVER SERVICES AS AN 
ALTERNATIVE LONG TERM CARE OPTION, PLEASE CALL 1-800-660-0488.


NOTICE TO PROVIDERS OF PROFESSIONAL SERVICES

THE LAST PARAGRAPH OF THE ARTICLE ENTITLED CHANGES TO PAYABLE INJECTIONS POLICY ON PAGE 51 OF THE 2003 PROFESSIONAL SERVICES TRAINING PACKET CONTAINS AN ERROR WHICH WE REQUEST PROVIDERS CORRECT. THE CODE FOR THE IMPLEMENTATION OF THE INTRAUTERINE COPPER CONTRACEPTIVE SHOULD BE 58300 INSTEAD OF CODE 58310. PLEASE REBILL DENIED CLAIMS FOR IMPLEMENTATION WITH CODE 58300.


NOTICE TO ALL PROVIDERS

CP-O-92 AND RS-O-07 REPORTS ARE NOW AVAILABLE ON-LINE AT LAMEDICAID.COM.  HARD COPIES AND DISKETTES OF THESE REPORTS WILL NO LONGER BE MAILED AFTER THE MARCH 1, 2004 REPORTS.

IF YOU DO NOT HAVE WEB ACCESS, PLEASE CALL PROVIDER RELATIONS AT 800/473-2783 OR 225/924-5040 BY FEBRUARY 13, 2004 TO REQUEST CONTINUED MAILINGS OF THESE REPORTS. IF YOU DO NOT CALL BY FEBRUARY 13, THESE REPORTS WILL NO LONGER BE MAILED TO YOU.